Contact Information

This page provides contact information for the Australian Taxation Office (ATO). Please note that this is informational content only and does not constitute an official ATO resource. For the most current contact information, always refer to the official ATO website.

Important Notice: The following contact information is provided for educational purposes only. This website is not affiliated with or endorsed by the Australian Taxation Office. All contact details should be verified through official ATO channels before use.

Office building exterior representing government department
The ATO has offices in major cities across Australia.

General Enquiries

Individual Tax Enquiries

Phone:
13 28 61
Hours:
8:00 AM - 6:00 PM, Monday to Friday
For enquiries about individual income tax, including tax returns, Tax File Numbers, and PAYG matters.

Business Enquiries

Phone:
13 28 66
Hours:
8:00 AM - 6:00 PM, Monday to Friday
For business-related enquiries, including ABN registration, Business Activity Statements, and GST.

Superannuation Enquiries

Phone:
13 10 20
Hours:
8:00 AM - 6:00 PM, Monday to Friday
For superannuation-related enquiries, including Super Guarantee, lost super, and self-managed super funds.

Postal Addresses

General Correspondence

Address:
Australian Taxation Office
GPO Box 9990
SYDNEY NSW 2000
For general correspondence and enquiries. Ensure you include your Tax File Number or Australian Business Number.

Tax Return Lodgment

Address:
Australian Taxation Office
GPO Box 9845
MELBOURNE VIC 3001
For paper tax return lodgments. Always keep a copy of your return for your records.

ATO Offices

Sydney Office

Address:
Australian Taxation Office
2 Constitution Avenue
CANBERRA ACT 2601
Hours:
9:00 AM - 4:30 PM, Monday to Friday

Melbourne Office

Address:
Australian Taxation Office
Collins Square
747 Collins Street
MELBOURNE VIC 3008
Hours:
9:00 AM - 4:30 PM, Monday to Friday

Brisbane Office

Address:
Australian Taxation Office
280 Elizabeth Street
BRISBANE QLD 4000
Hours:
9:00 AM - 4:30 PM, Monday to Friday

Additional Resources

Translation and Interpreter Services

Phone:
13 14 50
For assistance in languages other than English. This service can connect you with an interpreter who can help with ATO-related enquiries.

National Relay Service

TTY users:
13 36 77 then ask for the ATO number you need
Speak and Listen users:
1300 555 727 then ask for the ATO number you need
For people who are deaf, hard of hearing, or have a speech impairment.

Remember: This contact information is provided for educational purposes only. The Australian Taxation Office regularly updates its contact details, so it's important to verify this information through official channels before attempting to contact the ATO.